10 December 2007 — Number 184

Quartz Extreme capable video card error

When launching Final Cut Pro and you have a DeckLink card or Multibridge installed, you might encounter the following error message:

"This system does not meet the following minimum system requirements: Final Cut Pro requires that your system have a Quartz Extreme capable video card".

Testing has found that this problem only occurs if the computer monitor is connected to DVI port number 2 as shown in the following diagram.

To avoid the error message, shut down the Mac, disconnect the computer monitor and then reconnect it to DVI port number 1. Now start up the Mac and you should be able to launch Final Cut Pro without problems.

An alternative solution is to disable the desktop feature in the DeckLink settings in the System Preferences. A restart will be required after disabling the desktop feature.

This error has been reported to Apple.

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